CNA vs The Hartford: General Liability Insurance

The Hartford sells GL stand-alone or within a BOP and reports average premiums of about $810 a year. CNA describes GL for smaller, mid-sized and large firms with industry-specific underwriting and claims support.

Montgomery Risk Partners prepared this library from Spot.Insure comparison research and underlying public records.Research updated 2026-10-01

CNA describes industry-specific underwriting and risk-control support with claims professionals. The Hartford lists product liability, completed operations, advertising injury, legal costs, and minor-injury medical payments in its GL coverage description.

What Are the Key Differences Between CNA and The Hartford General Liability Insurance?

Coverage Items and Add-ons

CNA describes covered third-party bodily injury and property damage, with industry-focused underwriting, risk-control, and claims support. The Hartford’s GL page itemizes personal and advertising injury, legal fees and judgments, completed operations, product liability, and medical payments for minor injuries; it says product recall is an endorsement. For a business selling goods or finishing work on customer sites, that published detail gives specific items to check. It does not replace the policy form or establish which terms appear in a quote. [2] [6]

Buying and Claim Access

The Hartford says GL can be standalone or bundled in a Business Owner’s Policy and provides a 24/7 claim phone line plus an online form. CNA identifies claims professionals but the reviewed summary does not describe a claim-filing channel. Compare package pricing only after matching coverage and ask both providers for the claim contacts and handling route that apply to your policy. [2] [5] [6]

What Should You Confirm in CNA and The Hartford General Liability Insurance Quotes?

  • Ask The Hartford whether product liability is included and what a product-recall endorsement would add. [6]
  • Ask CNA for coverage wording on completed work, products, and claim reporting. [2]

Provider coverage details

CNA

  • coverage: CNA Commercial General Liability addresses amounts a business may owe third parties for covered bodily injury or property damage. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial GL Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control.company-reportedSource ↗
  • eligibility: CNA identifies GL solutions for smaller companies, mid-sized firms and large firms. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial GL Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control.company-reportedSource ↗
  • services: CNA describes industry-specific underwriting/risk-control support and claims professionals for the GL line. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial GL Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control.company-reportedSource ↗

The Hartford

  • role: The Hartford's general liability insurance (GLI), also called commercial general liability (CGL), helps protect small businesses from third-party claims of bodily injury or property damage. It can be bought as a stand-alone policy or bundled into a Business Owner's Policy. General liability product page as read 2026-09-23.company-reportedSource ↗
  • coverage: The Hartford lists key coverages under its GL policy: bodily injury, property damage, personal and advertising injury (like libel or false advertising claims), legal fees/judgments/settlements, copyright infringement in advertising, products-completed operations (claims after a job is finished), and medical payments for minor injuries regardless of fault. Product liability coverage is included as part of the GL policy, while product recall is available only as an endorsement. General liability product page as read 2026-09-23. Coverage descriptions are general; the issued policy controls.company-reportedSource ↗
  • eligibility: The Hartford markets GL coverage to businesses that meet clients face-to-face, work on or with client property, use third-party locations, or advertise, and names specific professions it targets, including architects, engineers, photographers, hair salons, gym owners, interior designers, technology companies, landscapers and real estate agents. General liability product page as read 2026-09-23.company-reportedSource ↗
  • limits: The Hartford reports average GL premiums of about $810 a year ($67 a month) for its customers, and says cost varies by business type, revenue, employee count, location, coverage limits/deductibles and claims history; the page does not publish standard limit or deductible amounts. Company-reported average as of 2026-09-23; not a specific quote.company-reportedSource ↗
  • claims: The Hartford provides a 24/7 general liability claims phone line (800-327-3636) and an online claim form, with a policy-type selector that also covers cyber, employee benefits, property and workers' compensation claims. GL claims page as read 2026-09-23. Describes intake channels, not claim outcomes.company-reportedSource ↗

Sources and records

  1. 01
    Commercial Insurance Guide

    California Department of Insurance · Commercial General Liability; Commercial Automobile; What Should I Expect from a Broker-Agent?; How Are Commercial Policies Rated? · accessed 2026-09-16

  2. 02
    Commercial General Liability Insurance | CNA Insurance

    CNA · Commercial General Liability; customer sizes, coverage, teams · accessed 2026-09-28

  3. 03
    Commercial general liability insurance

    Insurance Information Institute · Coverage A; Coverage B; Coverage C; Purchasing commercial general liability insurance · accessed 2026-09-16

  4. 04
    Commercial General Liability Coverage Form

    ISO; specimen hosted by Hiscox · I.A pp.1–5; I.B pp.6–7; I.C pp.7–8; Supplementary Payments p.8; II pp.9–10; III p.10; IV pp.10–12 · accessed 2026-09-16

  5. 05
    General Liability Claims | File A Claim

    The Hartford · 24/7 phone 800-327-3636; online general-liability claim form · accessed 2026-09-23

  6. 06
    General Liability Insurance

    The Hartford · What Is General Liability Insurance?; How Much Does General Liability Insurance Cost?; Key Coverages; Examples of General Liability Coverage; Bundle It All With a BOP; Who Needs General Liability Insurance? · accessed 2026-09-23

Use this comparison as a starting point for a discussion about your business and its insurance needs.

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