Chubb vs Hiscox: Business Owner’s Policy

Both are insurers. Chubb covers small businesses up to $30 million in revenue and offers 24/7 claims reporting; Hiscox sells online but is unavailable in seven states, including Florida and Ohio.

Montgomery Risk Partners prepared this library from Spot.Insure comparison research and underlying public records.Research updated 2026-09-25

Provider coverage details

Chubb

  • role: Chubb underwrites its Business Owner's Policy directly, combining property and liability coverage into a single package positioned as the foundation of a small business's insurance portfolio. Chubb BOP product page; describes Chubb's own packaged small-business offering.company-reportedSource ↗
  • eligibility: Chubb says its BOP is available to small businesses with up to $30 million in revenue across more than 500 business classes, including technology, healthcare, retail, manufacturing and financial services. Chubb BOP eligibility list; a specific business's eligibility depends on underwriting.company-reportedSource ↗
  • coverage: Chubb lists optional BOP enhancements including privacy and data breach coverage, employment practices liability, foreign liability with kidnap and ransom, equipment breakdown, water backup and sump overflow, and crime coverage such as forgery and employee dishonesty. Chubb BOP coverage-highlights list; availability of any enhancement depends on the issued policy and state.company-reportedSource ↗
  • limits: The reviewed BOP page does not publish specific coverage limits, sublimits or deductibles for the base policy or its enhancements. Chubb BOP product page as read on 2026-09-23.not-foundSource ↗
  • services: Chubb markets a 'Total Account Solution' that lets a BOP holder add umbrella, workers' compensation, commercial auto, ForeFront management liability and Cyber ERM/DigiTech ERM coverage from the same carrier. Chubb BOP product page; each added line is underwritten and priced separately.company-reportedSource ↗
  • application: You can request a Chubb BOP quote online, or an appointed independent agent or broker can apply for a Chubb Appointment to place the policy on your behalf. Chubb BOP product page call-to-action sections for business owners and for agents and brokers.company-reportedSource ↗
  • claims: Chubb reports 24/7 claims reporting and a dedicated Small Commercial claims email address, and says 93% of policyholders with a paid claim from 2022-2025 were highly satisfied with their claim experience. Claims and report-a-claim pages describe claims handling across Chubb's commercial book generally, not exclusively for BOP; the satisfaction figure is a company-reported survey result.company-reportedSource ↗Source ↗

Hiscox

  • role: Hiscox Inc. sells a business owner's policy directly online to small businesses, combining general liability and commercial property into one package as part of its Hiscox NOW admitted catalogue. Company-stated online small-business channel.company-reportedSource ↗Source ↗
  • insurer: Hiscox's appetite guide and About Hiscox US page name Hiscox Insurance Company Inc. (NAIC 10200) as the underwriter of admitted Hiscox NOW business owner's policies. Admitted small-business BOP coverage as described in company materials; the exact contracting entity for a particular state or channel should be confirmed on the quote.company-reportedSource ↗Source ↗
  • eligibility: Hiscox's 2026 appetite guide says its business owner's policy is unavailable in Alaska, Florida, Kansas, Ohio, Rhode Island, Washington and West Virginia, a narrower footprint than the 49-state-plus-D.C. availability Hiscox states for its overall online small-business catalogue. State-exception list as of the 2026 agent appetite guide; does not by itself establish eligibility for a specific class or business.company-reportedSource ↗
  • coverage: Hiscox describes optional add-ons to its business owner's policy including cyber coverage, hired/non-owned commercial auto, and commercial crime; hired/non-owned auto and commercial crime are described as upgrades tied to the BOP's own occurrence limit and are not sold as standalone Hiscox policies. Product-page and upgrade-page descriptions; commercial crime is also stated as not available in all states.company-reportedSource ↗Source ↗Source ↗
  • limits: The BOP page does not publish standard coverage limits; the illustrative California IT/technology consultant pricing table on the page is explicitly labeled illustrative rather than a quote. Public product page as previously reviewed.not-disclosedSource ↗
  • application: Hiscox says eligible buyers can quote and buy a business owner's policy online, and can select add-on coverages such as cyber or commercial crime during that process where available. Company-described online application; eligibility and binding conditions require confirmation on the actual application.company-reportedSource ↗

What Are the Key Differences Between Chubb and Hiscox Business Owner’s Policy?

Small Online Buyer or Growing Mid-Size Firm

Both companies write their own BOPs, so the company you buy from is the one that pays claims. Hiscox aims at small businesses buying online through its Hiscox NOW catalogue and publishes no revenue ceiling as high as Chubb's. Chubb takes businesses up to $30 million in revenue in more than 500 classes, which leaves room to grow before you outgrow the policy. Choose Hiscox if you're a small business in a state it writes and want to buy online; choose Chubb if Hiscox excludes your state, you're heading toward eight-figure revenue, or you want a broader menu of enhancements. [6] [5] [1]

Where Hiscox Won't Write

Hiscox's 2026 appetite guide rules out its BOP in seven states. If you're based in one of them, Hiscox isn't an option for this policy. Chubb's BOP page lists no state exclusions, so ask about your state when you request a quote. [8] [1]

Add-Ons

Hiscox offers cyber, hired and non-owned commercial auto and commercial crime as add-ons. Hired auto and crime are tied to the BOP occurrence limit and aren't sold as standalone Hiscox policies, so you can't buy more of either than the BOP allows. Chubb lists privacy and data breach, employment practices liability, foreign liability with kidnap and ransom, equipment breakdown, water backup and crime, and its Total Account Solution for adding other Chubb lines. If you have overseas travel or staff, only Chubb names foreign cover. [9] [7] [1]

What Should You Confirm in Chubb and Hiscox Business Owner’s Policy Quotes?

  • Check your state against Hiscox's seven-state exclusion list before you start a quote. [8]
  • Ask Chubb whether your class and revenue fit its BOP. [1]
  • Ask how much hired auto and crime cover you actually get under the BOP limit. [9] [1]
  • Get limits in writing; neither publishes standard limits, and Hiscox's California IT table is only illustrative. [6] [1]

Hiscox lets a small business buy a BOP online, but not in Alaska, Florida, Kansas, Ohio, Rhode Island, Washington or West Virginia. Chubb's BOP stretches to businesses with up to $30 million in revenue across more than 500 classes.

Sources and records

  1. 01
    Business Owner's Policy (BOP) Insurance

    Chubb · Chubb BOP Insurance Eligibility: up to $30M revenue, 500+ business classes; Chubb BOP Coverage Highlights: optional property and liability enhancements; Total Account Solution: umbrella, workers' compensation, commercial auto, ForeFront, Cyber ERM/DigiTech ERM · accessed 2026-09-23

  2. 02
    Claims

    Chubb · 24/7 claims response; 2,000+ North America Claims Professionals; 93% of clients with a paid claim highly satisfied, based on 2022-2025 survey · accessed 2026-09-23

  3. 03
    Insurance for Technology Companies

    Chubb · Commercial package insurance section naming BOP, Benchmarq and Customarq as Chubb's three package policy options for small and midsize businesses · accessed 2026-09-23

  4. 04
    Report a Claim

    Chubb · Email first-notice contacts, including Small Commercial [email protected]; phone, online and mail reporting options · accessed 2026-09-23

  5. 05
    About Hiscox US Insurance

    Hiscox · Hiscox Insurance Company Inc. NAIC 10200 as Chicago, IL domiciled insurer admitted or licensed in all 50 states and D.C.; Hiscox Inc. as general agent · accessed 2026-09-16

  6. 06
    Business Owner's Policy Insurance (BOP) Coverage

    Hiscox · BOP as combined general liability and commercial property; optional packages including cyber, non-owned commercial auto, commercial crime and professional liability; illustrative California IT/technology consultant pricing table; worldwide-coverage qualifications · accessed 2026-09-16

  7. 07
    Commercial crime insurance for small businesses

    Hiscox · Commercial crime as a BOP upgrade not sold separately; not available in all states · accessed 2026-09-16

  8. 08
    Hiscox US Agent Appetite Guide

    Hiscox · Hiscox NOW admitted GL, PL, cyber and BOP underwritten by Hiscox Insurance Company Inc.; state exceptions including BOP unavailable in Alaska, Florida, Kansas, Ohio, Rhode Island, Washington and West Virginia · accessed 2026-09-16

  9. 09
    Non-Owned Car Liability Insurance

    Hiscox · Hired/non-owned auto described as an upgrade to a business owner's policy and part of that policy's occurrence limit, not coverage for vehicles owned or regularly operated by the business · accessed 2026-09-16

  10. 10
    Business Interruption and Business Owner Policy

    National Association of Insurance Commissioners · Background; General liability, Commercial property and Business interruption bullets · accessed 2026-09-16

  11. 11
    Small Business

    National Association of Insurance Commissioners · FAQ: What’s a business owners policy?; What’s general liability insurance · accessed 2026-09-16

Use this comparison as a starting point for a discussion about your business and its insurance needs.

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