Chubb vs Heffernan: Business Owner’s Policy

Chubb underwrites its BOP directly for small businesses up to $30 million in revenue; Heffernan Insurance Brokers arranges a BOP for small and growing companies and will research a custom package for an industry it doesn't list.

Montgomery Risk Partners prepared this library from Spot.Insure comparison research and underlying public records.Research updated 2026-09-25

Chubb sells its own BOP to businesses with up to $30 million in revenue across more than 500 classes. Heffernan is a broker for SBA-size small businesses that will research a package if your industry isn’t on its list.

Sources and records

  1. 01
    Business Owner's Policy (BOP) Insurance

    Chubb · Chubb BOP Insurance Eligibility: up to $30M revenue, 500+ business classes; Chubb BOP Coverage Highlights: optional property and liability enhancements; Total Account Solution: umbrella, workers' compensation, commercial auto, ForeFront, Cyber ERM/DigiTech ERM · accessed 2026-09-23

  2. 02
    Claims

    Chubb · 24/7 claims response; 2,000+ North America Claims Professionals; 93% of clients with a paid claim highly satisfied, based on 2022-2025 survey · accessed 2026-09-23

  3. 03
    Insurance for Technology Companies

    Chubb · Commercial package insurance section naming BOP, Benchmarq and Customarq as Chubb's three package policy options for small and midsize businesses · accessed 2026-09-23

  4. 04
    Report a Claim

    Chubb · Email first-notice contacts, including Small Commercial [email protected]; phone, online and mail reporting options · accessed 2026-09-23

  5. 05
    Small Business Insurance

    Heffernan Insurance Brokers · Tailor-Made Insurance for Small Businesses; types of coverage we can provide including business owner's policy; industry list; U.S. Small Business Administration size definition · accessed 2026-09-23

  6. 06
    Business Interruption and Business Owner Policy

    National Association of Insurance Commissioners · Background; General liability, Commercial property and Business interruption bullets · accessed 2026-09-16

  7. 07
    Small Business

    National Association of Insurance Commissioners · FAQ: What’s a business owners policy?; What’s general liability insurance · accessed 2026-09-16

What Are the Key Differences Between Chubb and Heffernan Insurance Brokers Business Owner’s Policy?

Which One Fits Your Size and Industry

Heffernan uses the SBA test: fewer than 500 employees or under $7 million in annual receipts, across sectors from construction and food to hospitality, real estate and transportation. Chubb goes higher, to $30 million in revenue, and names technology, healthcare, retail, manufacturing and financial services. A $15 million manufacturer is past Heffernan’s published range but inside Chubb’s. Choose Chubb if you’re above $7 million in receipts or want the insurer itself; choose Heffernan if you’re smaller or in a niche Chubb doesn’t name. [1] [5]

Who You Deal With

Chubb underwrites the BOP itself, so the company quoting you is the one paying claims. Heffernan places your BOP with carriers and doesn’t say which ones, so you’ll learn the insurer only when the quote arrives. [1] [5]

Add-Ons You Can Get

Chubb publishes the longer menu: privacy and data breach, EPL, foreign liability with kidnap and ransom, equipment breakdown, water backup and crime, plus a Total Account Solution to bundle other Chubb lines. Heffernan names no equivalent add-ons; it offers to research and build a package instead. If you need a specific add-on, Chubb shows it up front. [1] [5]

What Should You Confirm in Chubb and Heffernan Insurance Brokers Business Owner’s Policy Quotes?

  • If your receipts exceed $7 million, ask Heffernan how it would place you. [5]
  • Ask Heffernan which insurer issues the policy. [5]
  • Ask Chubb which add-ons are available in your state and industry. [1]
  • Ask Heffernan which endorsements its placement includes. [5]
  • Compare limits, deductibles, sublimits, exclusions and fees side by side. [1] [5]

Provider coverage details

Chubb

  • role: Chubb underwrites its Business Owner's Policy directly, combining property and liability coverage into a single package positioned as the foundation of a small business's insurance portfolio. Chubb BOP product page; describes Chubb's own packaged small-business offering.company-reportedSource ↗
  • eligibility: Chubb says its BOP is available to small businesses with up to $30 million in revenue across more than 500 business classes, including technology, healthcare, retail, manufacturing and financial services. Chubb BOP eligibility list; a specific business's eligibility depends on underwriting.company-reportedSource ↗
  • coverage: Chubb lists optional BOP enhancements including privacy and data breach coverage, employment practices liability, foreign liability with kidnap and ransom, equipment breakdown, water backup and sump overflow, and crime coverage such as forgery and employee dishonesty. Chubb BOP coverage-highlights list; availability of any enhancement depends on the issued policy and state.company-reportedSource ↗
  • limits: The reviewed BOP page does not publish specific coverage limits, sublimits or deductibles for the base policy or its enhancements. Chubb BOP product page as read on 2026-09-23.not-foundSource ↗
  • services: Chubb markets a 'Total Account Solution' that lets a BOP holder add umbrella, workers' compensation, commercial auto, ForeFront management liability and Cyber ERM/DigiTech ERM coverage from the same carrier. Chubb BOP product page; each added line is underwritten and priced separately.company-reportedSource ↗
  • application: You can request a Chubb BOP quote online, or an appointed independent agent or broker can apply for a Chubb Appointment to place the policy on your behalf. Chubb BOP product page call-to-action sections for business owners and for agents and brokers.company-reportedSource ↗
  • claims: Chubb reports 24/7 claims reporting and a dedicated Small Commercial claims email address, and says 93% of policyholders with a paid claim from 2022-2025 were highly satisfied with their claim experience. Claims and report-a-claim pages describe claims handling across Chubb's commercial book generally, not exclusively for BOP; the satisfaction figure is a company-reported survey result.company-reportedSource ↗Source ↗

Heffernan Insurance Brokers

  • role: Heffernan's small-business division arranges a business owner's policy (BOP) for small and growing companies as one of several coverages it places. Heffernan describes itself as the source businesses go to for insurance, not as the insurer. Small Business Insurance page description of the division and its BOP offering.company-reportedSource ↗
  • coverage: Heffernan describes a business owner's policy as a package that combines protection for a company's major property and liability risks in one bundle, assembling the basic coverages a business owner needs. Small Business Insurance page's coverage-type list. Specific insuring agreements and exclusions are not detailed there.company-reportedSource ↗
  • eligibility: Heffernan's small-business insurance targets companies the U.S. Small Business Administration defines as having fewer than 500 employees or less than $7 million in annual receipts, ranging from sole proprietors working from home to fast-growing companies, across industries it lists including construction, food, health care, hospitality, real estate, technology and transportation. Small Business Insurance page's eligibility and industry-list sections.company-reportedSource ↗
  • services: Heffernan says its small-business division focuses entirely on the needs of small-business clients and will research and build a custom-designed package for an industry or niche not listed on the page. Small Business Insurance page description of the division's approach.company-reportedSource ↗
  • limits: The small-business page does not publish BOP limits, deductibles or premium ranges. It cites only general statistics on the cost of small-business lawsuits, not Heffernan's own policy terms. Checked the Small Business Insurance page on 2026-09-23.not-disclosedSource ↗
  • insurer: The small-business page does not name the insurer that would issue a business owner's policy arranged through Heffernan. Checked the Small Business Insurance page on 2026-09-23. The issuing insurer would appear on the quote and declarations.not-disclosedSource ↗

Use this comparison as a starting point for a discussion about your business and its insurance needs.

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